Yes — send your original artwork through our custom‑order form; we will check if it works for sublimation before quoting. We cannot use copyrighted or trademarked character art.

Most orders take 3‑7 business days after quote payment is confirmed, plus Australia‑wide shipping time of 2‑5 days.

No — all sublimated drink‑ware requires gentle hand‑washing only; please see our Drinkware Care Guide for full instructions.

Yes, we post to every Australian state and territory. Standard shipping takes 2‑5 business days; tracking is included on all our orders.

Card payments, Afterpay and Zip are available via our checkout. Bank transfer is also an option upon request.

Because most items are personalised, refunds are only offered if there is a production fault. Please check your custom‑order details carefully before confirming.

Small tweaks may be possible before printing begins; please message us straight‑away. Once sublimation printing starts changes can no longer be made.